Terms of Use

Welcome to Root & Flow Coaching.

These Terms of Use explain the basic terms that apply when you visit or use the Root & Flow website.

The purpose is to create clarity about what this website is, how its content may be used, and the boundaries around using it.

If you engage Root & Flow for coaching, the coaching relationship is governed by the Coaching Agreement, together with the Payment, Cancellation & Rescheduling Policy and other applicable Root & Flow documents.

1. About Root & Flow

Root & Flow Coaching is Suzanne B. Jones's independent coaching practice, based in Ontario, Canada.

The website provides information about Root & Flow, its approach to coaching, available services, and related ideas and resources.

2. What you can expect from this website

The information provided on this website is intended for general educational and informational purposes.

The website may include information about coaching, personal and professional development, leadership, embodied practice, and related areas of interest.

This information is not a substitute for individualized professional advice, psychotherapy, counselling, medical care, legal advice, financial advice, or other regulated or specialized services.

Nothing on this website creates a coaching relationship between you and Root & Flow.

For more information about the nature and boundaries of coaching, please see the Professional Disclaimer.

If you become a coaching client, the terms of the coaching relationship are set out in the Coaching Agreement.

3. Using the website

You are welcome to use this website for personal, informational, and legitimate purposes.

Please do not use the website in a way that:

• violates applicable law;
• interferes with the operation or security of the website;
• attempts to gain unauthorized access to the website, its systems, or another person’s information;
• introduces malicious code or harmful material;
• copies, reproduces, or distributes website content in a way that infringes intellectual property rights; or
• uses automated tools to scrape, harvest, or systematically collect website content without permission.

I reserve the right to restrict or suspend access where necessary to protect the website, its users, or the integrity of the practice.

4. Website content and intellectual property

The content on this website is created and published by or for Root & Flow Coaching unless otherwise indicated.

This may include:

• written articles and reflections;
• coaching resources;
• photographs and other images;
• graphics and design elements;
• frameworks, concepts, and original materials; and
• other educational or creative content.

The content is protected by applicable intellectual property laws.

You may read, share, and refer to Root & Flow content for personal and non-commercial purposes, provided that you do not misrepresent its source or reproduce substantial portions without permission.

If you would like to use Root & Flow materials for commercial, educational, publication, or other broader purposes, please contact me first at hello@groundworkcentre.ca.

5. External websites and resources

The Root & Flow website may contain links to websites, resources, or services operated by other organizations or individuals.

These links may be provided because they are useful or relevant. They do not necessarily represent an endorsement or recommendation.

Root & Flow does not control those external websites and is not responsible for their content, availability, privacy practices, security, or terms of use.

If you visit an external website, its own terms and privacy policies will apply.

6. Coaching and professional boundaries

The Root & Flow website is separate from the coaching relationship.

If you choose to work with Root & Flow, the coaching relationship is governed by the Coaching Agreement and the Payment, Cancellation & Rescheduling Policy.

The Privacy Policy explains how personal information is collected, used, stored, and protected.

The Professional Disclaimer provides additional information about the scope and boundaries of coaching.

These documents are intended to work together.

7. Website availability

I aim to keep the website useful, accessible, and reasonably current.

However, I cannot guarantee that the website will always be available, uninterrupted, error-free, or completely up to date.

The website may occasionally be changed, updated, suspended, or unavailable for maintenance or other reasons.

8. Changes to the website and these Terms

As Root & Flow develops, the website and its content may change.

These Terms of Use may also be updated from time to time.

The date at the top of this page indicates when these Terms were most recently updated.

Your continued use of the website after an updated version is posted means that the updated Terms will apply to your continued use of the website.

9. Governing law

These Terms of Use are governed by the laws of Ontario and the applicable laws of Canada.

Any legal matter relating to these Terms will be addressed in accordance with the applicable laws and courts of Ontario.

10. Related Root & Flow documents

These Terms of Use should be read alongside:

Each document serves a different purpose.

The Terms of Use relate primarily to your use of this website. The Coaching Agreement and Payment, Cancellation & Rescheduling Policy govern the coaching relationship and related arrangements. The Privacy Policy addresses personal information, and the Professional Disclaimer explains the scope and boundaries of coaching.

11. Contact

The Groundwork ecosystem

Root & Flow Coaching is Suzanne B. Jones's independent coaching practice and is part of the broader Groundwork ecosystem.

Groundwork brings together complementary practices, projects, and initiatives, including Headwaters Advisory Services, Groundwork Centre, Root & Flow Coaching, and The Quiet Knowledge.

These practices and initiatives may operate independently and may have their own services, collaborators, and information practices.

Being part of the same ecosystem does not mean that personal information is automatically shared between them.